Behavioral Expectations and Commitments

AFHCP Behavioral Expectations and Commitments

This statement outlines the behavioral standards that managers and employees of the Alaska Federal Health Care Partnership (AFHCP) are expected to follow to honor the Core Values of compassion, commitment, excellence, professionalism, integrity, accountability, and stewardship.

We expect excellence in every employee’s work, and are committed to exceeding performance measures to provide the highest quality service to the Partnership while also being effective stewards of our resources.

We expect every AFHCP employee to project a positive and professional image in their attitudes and behaviors, and are committed to holding people accountable for treating customers and coworkers with respect and dignity, and for reflecting a high level of pride and ownership in our shared mission of serving our Partners.

We expect open communications within our organization, and are committed to a visible leadership presence and to assuring that our communications have been fully and accurately conveyed.

We expect that AFHCP employees will take responsibility for their ongoing education, and are committed to providing staff with the time, tools, education and training they need to be successful in their jobs.

We expect AFHCP employees to make efficient and productive use of their time, and are committed to keeping a focus on key priorities, minimizing unnecessary meetings and assignments, planning our work so as to reduce stress levels for support staff, showing up for meetings on time and fully prepared for the agenda, and being attentive and courteous during meetings.

We expect every AFHCP employee to act with integrity, and are committed to a zero tolerance policy for dishonesty, abusive or unethical behavior, sexual harassment, discrimination, or theft, and to creating a safe environment where employees can report problems without fear of reprisal.